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  • What is Claim Guards?
    Claim Guards is an auto club designed for everyone. We offer practical benefits like auto deductible vouchers, a marketplace for buying and selling vehicles, and 24/7 online vehicle diagnostics. Our goal is to create a club that caters to the needs of all members, regardless of their background.
  • Who is Claim Guards For?
    Claim Guards is for anyone who owns a vehicle and wants to save on repair costs, reduce insurance deductibles, and gain access to helpful resources. Whether you’re a new driver, a seasoned car owner, or someone looking for extra support in maintaining your vehicle, Claim Guards offers benefits that cater to your needs. Our auto club is open to people from all walks of life, making it accessible and valuable to everyone.
  • How does the pricing work?
    Claim Guards operates on a simple, flat monthly fee. Members pay this fee to access all the benefits of the auto club, including deductible vouchers, vehicle listings in our marketplace, online diagnostics, and more. There are no hidden fees, and your membership can be canceled at any time. For more details on pricing and the different membership tiers, visit our membership page.
  • How long do I need to wait until my deductible is covered?
    There is a 7 day waiting period before coverage goes into effect. This waiting period is implemented to ensure that Claim Guards has sufficient time to process the subscription, verify account details, and establish the subscription's active status.
  • How do I cancel my membership?
    You can cancel your membership at any time through our website or by contacting our support team.
  • How long does it take for Claim Guards to pay the auto body repair shop?
    Once your claim is approved, Claim Guards typically processes the payment to the auto body repair shop within 1-2 business days. We work efficiently to ensure that your repair shop receives the payment promptly, so you can get your vehicle back on the road as soon as possible. The exact time frame may vary depending on the specific circumstances of the claim and the repair shop's payment processing procedures.
  • What do I need to submit a claim?
    We strive to make our online claim process user-friendly and straightforward. To submit a claim, you will need the following documentation: Repair bill from mechanic Proof of deductible payment snapshot of insurance claim Images of vehicle If necessary, Claim Guards will contact your insurance provider to verify your claim. By subscribing to Claim Guards, you agree to provide verbal consent to your insurance provider to release claim information to Claim Guards. As long as your vehicle is actively enrolled in a plan, and the documentation uploaded is accurate and verified, your claim will be approved.
  • Which state do you need to be registered in to subscribe to Claim Guards?
    Claim Guards is available to individuals across all states. As long as you have an existing auto insurance policy, you can sign up and enjoy the full range of benefits we offer. In addition to auto deductible vouchers, Claim Guards provides valuable services such as a vehicle marketplace, 24/7 online diagnostics, maintenance logs, and much more to help you manage and maintain your vehicle with ease.
  • Does Claim Guards cover glass or windshield replacement?
    No, Claim Guards does not cover deductibles for glass or windshield replacement unless it is part of a comprehensive collision claim
  • How do I contact Claim Guards for support?
    You can contact us via email at support@claimguards.com or call us at 302-468-7383.
  • What can I use my deductible voucher for?
    Your deductible voucher from Claim Guards can be used to cover the cost of your auto insurance deductible in the event of an accident or necessary repairs. Simply apply the voucher when filing a claim, and it will offset the amount you owe for your deductible, making the repair process more affordable. Please note that the voucher is only valid for deductible payments and cannot be used for other costs outside of your deductible, such as premiums or out-of-pocket repairs that are not part of an insurance claim.
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